Research-Operational Partnerships in the Launch of a Hybrid Consumer-Operated Drop-In Center for Veterans
AI Summary
Steering committee of VA administrators, veteran leaders, contractors, and embedded researchers collaboratively guided the hybrid drop-in centre's launch and implementation.
Participatory implementation science informed codesign of a programme charter, iterative practices, performance metrics, and an evaluation plan engaging partners and veterans in continuous quality improvement.
Hybrid consumer operated drop-in centre aims to enhance community integration for veterans facing homelessness, mental health challenges, and histories of traumatic life events.
Psychiatr Serv. 2026 May 20:appips20250503. doi: 10.1176/appi.ps.20250503. Online ahead of print.
ABSTRACT
The West Los Angeles Department of Veterans Affairs (VA) peer center is a hybrid consumer-operated drop-in center developed to enhance community integration for veterans who have experienced considerable adversity, including homelessness, mental health challenges, and a history of traumatic life events. A steering committee stewarding the program’s launch and implementation involved VA administrators, veteran leaders from community organizations, VA contractors, and subject matter experts, including embedded researchers. Guided by participatory implementation science principles, researchers drew from planning discussions among VA and community partners to codesign a program charter that laid the groundwork for an iterative formulation of program practices, performance metrics, and an evaluation plan that engaged partners-including veterans-in continuous quality improvement.
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