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Demographics, Clinical Content, Use Patterns, and Care-Seeking Intent Across Two Generations of AI-Enabled Clinical Triage Tools (A Traditional Structured Questionnaire and a Large Language Model-Enabled Conversational Interface): Comparative Retrospective Observational Study

JMIR AI. 2026 Sep 22;5:e84469. doi: 10.2196/84469.ABSTRACTBACKGROUND: Virtual clinical triage is central to digital front door strategies, yet how interaction mode-structured, closed-ended AI questionnaires vs...
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