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Front Psychol. 2024 Apr 17;15:1336130. doi: 10.3389/fpsyg.2024.1336130. eCollection 2024.
ABSTRACT
INTRODUCTION: Upward mistreatment, despite being under studied, is an influential phenomenon affecting middle managers’ well-being and performance. The work environment hypothesis of bullying proposes that an undesirable work context is the main cause of workplace bullying, suggesting the importance of creating an anti-mistreatment climate, that is, psychosocial safety climate (PSC). In this study, we argue that upward bullying and aggression are unsafe behaviors, a “retaliation” by employees resulting from their unsafe work context.
METHODS: Using a large-scale multisource sample collected from 123 organizations, 6,658 middle managers and 34,953 employees, we examined the relationship between collective PSC, individual-perceived PSC and middle managers’ experience of upward mistreatment.
RESULTS: Single-level and multi-level modeling results suggested that PSC is an important element in reducing the likelihood of upward bullying and aggression, in turn, protecting managers’ well-being. More importantly, upward bullying is a way that employees act out when there is an undesirable working context.
DISCUSSION: Future research on workplace mistreatment should examine PSC and upward mistreatment. Interventions provided should focus on improving PSC which could in turn preventing upward mistreatment, thereby improving psychosocial safety for both employees and middle managers to prevent negative actions.
PMID:38694437 | PMC:PMC11061357 | DOI:10.3389/fpsyg.2024.1336130
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Acting out when psychosocial safety climate is low: understanding why middle-level managers experience upward mistreatment
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Acting out when psychosocial safety climate is low: understanding why middle-level managers experience upward mistreatment
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Acting out when psychosocial safety climate is low: understanding why middle-level managers experience upward mistreatment
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Acting out when psychosocial safety climate is low: understanding why middle-level managers experience upward mistreatment Preventing workplace mistreatment and improving workers' mental health: a scoping review of the impact of psychosocial safety climate "Are you feeling safe?": an investigation of psychosocial safety climate in the relations of job characteristics and employee exhaustion and engagement Impact of Workplace Bullying on Quiet Quitting in Nurses: The Mediating Effect of Coping Strategies The cost of protecting resources: a cross-sectional study on the interaction between LMX and role ambiguity on work addiction and burnout among Canadian first-level healthcare managers Could school climate moderate the relationship between school bullying patterns and academic burnout in Chinese adolescents: A large cross-sectional study The relationship between climate change anxiety and pro-environmental behavior in adolescents: the mediating role of future self-continuity and the moderating role of green self-efficacy Work accommodations for employees with common mental disorders and associated manager-related determinants: a cross-sectional study among Swedish managers The mediation role of work-family conflict in the effect of workplace violence on job satisfaction and intention to leave: a study on health care workers in Turkey Banter within the NHS: A tool for boosting morale or a front for workplace bullying? 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