- No suitable NHS 111 Pathways disposition for pituitary and neurosurgery patients, leaving call handlers to select inappropriate categories and risk incorrect triage.
- Clinical assessment lacks prompts to ask about hospital discharge or red flag advice, preventing patients from being reminded to seek urgent care.
- NHS England must respond within 56 days with planned actions and timetables to address concerns and prevent future deaths.
Date of report: 17/06/2026
Ref: 2026-0316
Deceased name: Muluembet Yohanes
Coroner name: Melanie Lee
Coroner Area: Inner North London
This report is being sent to: NHS England
| REGULATION 28: REPORT TOT PREVENT FUTURE DEATHS | |
|---|---|
| 1 | I am Melanie Sarah Lee, Assistant Coroner, for the coroner area of Inner North London. |
| 2 | DATE OF REPORT 17 June 2026 |
| 3 | I make this report under paragraph 7, Schedule 5, of the Coroners and Justice Act 2009 and regulations 28 and 29 of the Coroners (Investigations) Regulations 2013. |
| 4 | You are under a duty to respond to this report within 56 days of the date of this report, namely by 12 August 2026. I, the coroner, may extend the period if an appropriate application is made. |
| 5 | Your response must contain details of action taken or proposed to be taken, setting out the timetable for action. Otherwise, you must explain why no action is proposed. I have a duty to send a copy of your response to the Chief Coroner. Please note any links to webpages included in the response will not be checked for sensitive information prior to publication, as the information is already online. The names of those who do not respond to PFD reports are regularly published on the Chief Coroner’s webpages Non-responses to Prevention of Future Death (PFD) reports – Courts and Tribunals Judiciary. |
| 6 | There is no suitable 111 Pathways disposition for pituitary surgery and no prompt for call handlers to ask about hospital discharge advice. See section 9. |
| 7 | In my opinion unless action is taken to address the above concerns then there is a significant risk of future deaths and I believe each of you have the power to take such action. |
| 8 | On 6 March 2025, an investigation was commenced into the death of Muluembet (“Mulu”) Yohanes, aged 53 years. The medical cause of death was How, when and where Conclusion |
| 9 | On 24 January 2025 Muluembet Yohanes underwent surgery at the National Hospital for Neurology and Neurosurgery to remove a giant tumour in her pituitary gland. She was discharged on 27 January and she was given red flag advice that concerning symptoms, including vomiting, required immediate medical attention. On 30 January she began suffering with intermittent vomiting. When this did not resolve the following day, her son called 111. The outcome of the call was for Mulu to speak to a clinician at a Clinical Assessment Service within 2 hours. A pharmacist called Mulu back and advised home management. During a second call to 111 on 1 February, advice was given that Mulu could attend A&E. Later that morning Mulu suffered a seizure as a result of hyponatraemia, a known complication following transsphenoidal pituitary surgery. On arrival of paramedics she was in cardiac arrest. ROSC was achieved and Mulu was taken to North Middlesex University Hospital where she was found to have a critically low sodium level and an irreversible hypoxic brain injury. She was palliatively extubated and died in ITU on 25 February 2025. Post-operative hyponatraemia after transsphenoidal surgery is a well recognised, potentially life threatening, complication, and severe hyponatraemia carries a high mortality, even with treatment. It is not possible to say whether, had it been identified earlier, Mulu’s death would have been avoidable. |
| 10 | During the course of the inquest I heard evidence giving rise to concern. In my opinion there is a risk that future deaths could occur unless action is taken. In the circumstances it is my statutory duty to report to you. The MATTERS OF CONCERN are as follows: Following discharge, Mulu suffered intermittent vomiting. Her son called the NHS 111 service on 31 January at 16:00 hours. He reported that Mulu had undergone brain surgery and had been vomiting for 48 hours. The outcome of the call was for Mulu to speak to a clinician in a local service within 2 hours. I heard evidence that neurosurgery is not a specified Pathways category, nor is it part of the “vomiting” algorithm. The Call Handler on 31 January 2025 erroneously recorded Mulu’s surgery as a “head injury” which resulted in it receiving a higher priority outcome than it otherwise would have done. An ANP called Mulu back at 16:57. They took an account that Mulu had undergone surgery to remove a pituitary tumour a week previously and that she had been vomiting since the previous day, that she vomited when she ate food but that she was drinking well. The disposition reached was “home management”, this being that she was to ensure that she remained well hydrated At 09:37 on 1 February, Mulu’s son again called 111 reporting that she had deteriorated. As he was not with Mulu, no assessment was conducted but advice was given repeatedly that Mulu could attend hospital or contact 111 directly if she remained unwell. At 11:21 on 1 February 2025 Mulu was found unresponsive and an ambulance was called. Paramedics arrived at 11:40 and found Mulu in cardiac arrest. It is likely that Mulu suffered a seizure, followed by cardiac arrest, due to Neither the 111 nor Clinical Assessment Service asked Mulu whether the hospital had given her any post-surgical discharge, worsening or red flag worsening advice. Had they done so, this may have prompted Mulu to review the written discharge advice she had been given. That advice was that vomiting was a safety alert; that repeated vomiting required immediate medical help; that any concerning symptoms required medical attention from a GP, A&E or UCLH directly and that for persistent vomiting, advice on hydrocortisone should be sought from 111, 999 or A&E. |
| 11 | I have a duty to send a copy of my report to every Interested Person who in my opinion should receive it. I also may send a copy of the report to any other person who I believe may find it useful or of interest. I can confirm I have sent the report to: |
| 12 |
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